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Our Voice and Data Communication Services

How are you handling Cybersecurity Risks?

The NIST Cybersecurity Framework provides a basic and understandable language of five key Functions: Identify, Protect, Detect, Respond and Recover. These are requirements for managing risk iteratively over time. 

 CALL NOW TO BETTER PROTECT YOUR BUSINESS!

Technology Offerings:

Cybersecurity

IDENTIFY

  • Virtual CISO
  • Vulnerability Assess.
  • Penetration Test
  • Government Risk Compliance
  • Security Awareness Training

PROTECT

  • Managed Firewall
  • Web App Security
  • Email Security
  • Endpoint Protection
  • Managed Cloud FW
  • Data Loss Prevention
  • Zero-Trust Framework
  • Patch Mgmt
  • Identity & Access Mgmt

DETECT

  • Log Mgmt (SIEM)
  • Machine Learning
  • Intrusion Detection
  • Intrusion Prevention
  • SOC as a Service

RESPOND

  • Incident Response
  • Containment
  • Eradication / Restore

Al

  • Attack Identification
  • Rapid Response
  • Social Engineering Detection
  • Biometrics Auth. Systems

Mobility

CORE PRODUCTS

  • Handsets/Phones
  • Tablets
  • eSim
  • MultiSim

WIRELESS NETWORK

  • LTE/4G/5G Connectivity
  • Device Usage Mgmt
  • Application Filtering
  • Detailed Reporting
  • Distributed Antenna Service (DAS)
  • Satellite
  • Fixed Wireless
  • Private LTE/4G/5G
  • POTS replacement over cellular

MANAGED MOBILITY

  • MDaaS
  • Staging/Kitting
  • Helpdesk
  • Break/Fix
  • MDM
  • Plan Optimization
  • RMA

Al

  • Performance & Billing Optimization

Customer Experience

CONTACT CENTER

  • Automatic Call Distribution (ACD)
  • APIs & SDKs
  • Branded Caller ID
  • Call and Screen Recording
  • CRM/ERP Integrations
  • Dialers (Preview, Power, Predictive)
  • Inbound/Outbound/
    Blended
  • Interactive Voice Response (IVR)
  • Omnichannel & Digital Engagement
  • Voice, Email, Chat, Mobile
  • Social, SMS/Text, Video
  • Reporting, Analytics & BI
  • Self-Service
  • UC Integrations

BUSINESS PROCESS OUTSOURCING

EMPLOYEE ENGAGEMENT

  • Gamification
  • Workforce Mgmt
  • Workforce Optimization

KNOWLEDGE MGMT, QUALITY MGMT & ASSURANCE

  • Agent Coaching & Performance
  • Compliance & Monitoring

COMPLIANCE CONSULTING & IMPLEMENTATION

CRM INTEGRATORS & LICENSES

ROBOTIC PROCESS AUTOMATION (RPA)

UCaaS

  • Voice and Video Calling
    • Call forwarding
    • Voicemail
    • Caller ID
  • Messaging and Chat
  • Conferencing
  • Collaboration Tools
  • Presence
  • Mobile Access
  • Integrations (CRM, etc)
  • CPaaS

PREMISES SYSTEMS

  • Prem as-a-Service
  • SIP Trunks

Al

  • Conversational Al & Chatbots
  • Generative Al
  • Real-Time Agent Assist
  • Virtual Assistants

Cloud & Managed Services

CLOUD CONNECTIVITY

  • Data Fabrics
  • Public Cloud Connections
  • AWS Direct Connects
  • AZURE Express Routes
  • Oracle FastConnects
  • CDN
  • SaaS platforms

INFRASTRUCTURE

  • Data Center & Cloud
  • Public Cloud
    • AWS
    • AZURE
    • GCP
    • Oracle Fusion
    • SAP HANA
  • Private Cloud
  • Hybrid & Multi Cloud
  • laas
  • PaaS
  • Bare Metal
  • DRaaS
  • BUaaS
  • Data Center Colocation

STORAGE

  • Cloud Based Storage
    • Object
    • File
    • Block

LICENSE & APPLICATION

  • Software License Mgmt.
  • ERP Mgmt.
  • Software License Optimization
  • Software License

MANAGED & PRO SERVICES

  • Helpdesk as a Service
  • ITO-IT Outsourcing
  • Cloud Migration
  • Application Mgmt. (ERP,
    CRM, etc.)

Al

  • Application Optimization
  • Robotics Processing Automation
  • Data Lakehouse
  • Load balancing Predictive Analytics
  • LLMaaS

Other

ANSWERING SVCS

  • Ruby Receptionist

MARKETING SVCS

  • Email Drip
  • Website design
  • Content creation

EXPENSE MGMT

  • Wireline
  • Mobility

PHYSICAL SECURITY

  • Video Surveillance
  • Access Cards

Advanced Networking

SASE

  • Network optimization and security
  • CASB

SD-WAN

  • Auto-Failover
  • Intelligent Routing
  • VNF (Virtual Network)
  • Firewall
  • Application Aware

CONNECTIVITY

  • Broadband/Coax
  • Dedicated Fiber
  • WISP/Microwave
  • 4G/5G Internet
  • Satellite Internet
  • Aggregation

MANAGED WIFI

  • Internal Network
  • Guest Network

SECURITY

  • Firewall (Prem / Web)
  • Endpoint Security
  • Network Security Assessment
  • Zero Trust

NETWORK MGMT

  • Monitoring & Mgmt

Al

  • Al Ops
  • Performance and Billing Optimization

loT

SENSORS

  • Temperature
  • Pressure
  • Soil Moisture/content

PHYSICAL SECURITY

  • Cameras
  • Access Control
  • Video Analytics

ENERGY

  • Electric
  • Gas
  • Solar
  • EV Chargers

VERTICAL-SPECIFIC

  • Smart City
  • Agriculture
  • Manufacturing
  • Logistics
  • Hospitality

REPORTING

  • Geo-Fence
  • Detailed Use
  • Velocity / Acceleration

Al

  • Computer Vision
  • Telematics
  • IoT Data Analysis