Our Voice and Data Communication Services
Security
Choice Communications will help to keep your information protected around the clock. We won’t let external threats harm your reputation or breach your system. Take advantage of the full cloud security services that we offer. Remember to identify, protect, detect and respond with the tools we have available. We must be ever vigilant in our approach to security, setting up a call with our engineers will ensure you are on the right track.
Cybersecurity
IDENTIFY
- Virtual CISO
- Vulnerability Assess.
- Penetration Test
- Government Risk Compliance
- Security Awareness Training
PROTECT
- Managed Firewall
- Web App Security
- Email Security
- Endpoint Protection
- Managed Cloud FW
- Data Loss Prevention
- Zero-Trust Framework
- Patch Mgmt
- Identity & Access Mgmt
DETECT
- Log Mgmt (SIEM)
- Machine Learning
- Intrusion Detection
- Intrusion Prevention
- SOC as a Service
RESPOND
- Incident Response
- Containment
- Eradication / Restore
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- Attack Identification
- Rapid Response
- Social Engineering Detection
- Biometrics Auth. Systems
Mobility
CORE PRODUCTS
- Handsets/Phones
- Tablets
- eSim
- MultiSim
WIRELESS NETWORK
- LTE/4G/5G Connectivity
- Device Usage Mgmt
- Application Filtering
- Detailed Reporting
- Distributed Antenna Service (DAS)
- Satellite
- Fixed Wireless
- Private LTE/4G/5G
- POTS replacement over cellular
MANAGED MOBILITY
- MDaaS
- Staging/Kitting
- Helpdesk
- Break/Fix
- MDM
- Plan Optimization
- RMA
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- Performance & Billing Optimization
Customer Experience
CONTACT CENTER
- Automatic Call Distribution (ACD)
- APIs & SDKs
- Branded Caller ID
- Call and Screen Recording
- CRM/ERP Integrations
- Dialers (Preview, Power, Predictive)
- Inbound/Outbound/
Blended - Interactive Voice Response (IVR)
- Omnichannel & Digital Engagement
- Voice, Email, Chat, Mobile
- Social, SMS/Text, Video
- Reporting, Analytics & BI
- Self-Service
- UC Integrations
BUSINESS PROCESS OUTSOURCING
EMPLOYEE ENGAGEMENT
- Gamification
- Workforce Mgmt
- Workforce Optimization
KNOWLEDGE MGMT, QUALITY MGMT & ASSURANCE
- Agent Coaching & Performance
- Compliance & Monitoring
COMPLIANCE CONSULTING & IMPLEMENTATION
CRM INTEGRATORS & LICENSES
ROBOTIC PROCESS AUTOMATION (RPA)
UCaaS
- Voice and Video Calling
- Call forwarding
- Voicemail
- Caller ID
- Messaging and Chat
- Conferencing
- Collaboration Tools
- Presence
- Mobile Access
- Integrations (CRM, etc)
- CPaaS
PREMISES SYSTEMS
- Prem as-a-Service
- SIP Trunks
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- Conversational Al & Chatbots
- Generative Al
- Real-Time Agent Assist
- Virtual Assistants
Cloud & Managed Services
CLOUD CONNECTIVITY
- Data Fabrics
- Public Cloud Connections
- AWS Direct Connects
- AZURE Express Routes
- Oracle FastConnects
- CDN
- SaaS platforms
INFRASTRUCTURE
- Data Center & Cloud
- Public Cloud
- AWS
- AZURE
- GCP
- Oracle Fusion
- SAP HANA
- Private Cloud
- Hybrid & Multi Cloud
- laas
- PaaS
- Bare Metal
- DRaaS
- BUaaS
- Data Center Colocation
STORAGE
- Cloud Based Storage
- Object
- File
- Block
LICENSE & APPLICATION
- Software License Mgmt.
- ERP Mgmt.
- Software License Optimization
- Software License
MANAGED & PRO SERVICES
- Helpdesk as a Service
- ITO-IT Outsourcing
- Cloud Migration
- Application Mgmt. (ERP,
CRM, etc.)
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- Application Optimization
- Robotics Processing Automation
- Data Lakehouse
- Load balancing Predictive Analytics
- LLMaaS
Other
ANSWERING SVCS
- Ruby Receptionist
MARKETING SVCS
- Email Drip
- Website design
- Content creation
EXPENSE MGMT
- Wireline
- Mobility
PHYSICAL SECURITY
- Video Surveillance
- Access Cards
Advanced Networking
SASE
- Network optimization and security
- CASB
SD-WAN
- Auto-Failover
- Intelligent Routing
- VNF (Virtual Network)
- Firewall
- Application Aware
CONNECTIVITY
- Broadband/Coax
- Dedicated Fiber
- WISP/Microwave
- 4G/5G Internet
- Satellite Internet
- Aggregation
MANAGED WIFI
- Internal Network
- Guest Network
SECURITY
- Firewall (Prem / Web)
- Endpoint Security
- Network Security Assessment
- Zero Trust
NETWORK MGMT
- Monitoring & Mgmt
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- Al Ops
- Performance and Billing Optimization
loT
SENSORS
- Temperature
- Pressure
- Soil Moisture/content
PHYSICAL SECURITY
- Cameras
- Access Control
- Video Analytics
ENERGY
- Electric
- Gas
- Solar
- EV Chargers
VERTICAL-SPECIFIC
- Smart City
- Agriculture
- Manufacturing
- Logistics
- Hospitality
REPORTING
- Geo-Fence
- Detailed Use
- Velocity / Acceleration
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- Computer Vision
- Telematics
- IoT Data Analysis